FAQ

Given the size of the price tag, it’s not possible to simply order Fotonaut through e-shop and pay with a credit card or PayPal. Therefore it’s best to contact us. Together we will figure out all the details concerning the order, delivery and payment by bank transfer.

We have Fotonaut in stock unlike the majority of our competition and we are able to deliver Fotonaut to you immediately. Thus the duration of delivery depends only on the means of transfer from Europe to you.

With purchase of components it’s possible to pay with a credit card or PayPal. However It’s necessary to pay for Fotonaut via bank transfer due the cost.

Together with Fotonaut you will receive a complete manual on how to simply operate Fotonaut. We’ll add a special pamphlet which summarizes our 6 year long experience in the field including tips, what to watch out for and how to reach the best results.

Naturally, without it, Fotonaut would lose 90% of it’s magic which people love. It’s possible to print and give out hundreds of photos in one evening even without online connection.

You can send photos to e-mail directly from Fotonaut and thanks to the mobile app it’s possible to download the photos and share it across all social networks. With these functions you’re using our servers and data storages, thus it’s necessary to subscribe to Fotonaut program online.

You’ll receive Fotonaut completely installed and ready for use right after taking it out of box. Naturally with a complete manual and tips and trick, which we’ve gathered in 6 years and more than 2.900 events.

Fotonaut will be delivered in a way you’ll get it without any damage being done even across half the world. Though, this packaging isn’t ment for transporting Fotonaut across events. For these purposes visit our e-shop, where you can purchase practical cases which will keep Fotonaut safe on it’s way to events.

We have two versions of Fotonaut, 220 V and 110 V both with an input up to 1kW with many variations of plugs specifically for your country. So don’t worry, we thought about that too and you won’t need any special connection for Fotonaut.

Since we want the entire process of production under our supervision, Fotonaut is being made in Czech Republic, in the heart of Europe Union. Even though production in China would be easier and cheaper, we wouldn’t be able to guarantee the highest quality and we do not want to travel this road.

Fotonaut is one of the few photobooths in the whole world who have complete homologation and certifications needed for safe application of technical devices within Europe Union and North America.

Are you a big brand who’s interested in Fotonaut but you’d like Fotonaut specifically with your logo and in your design? Give us a call. Since we’re the direct producers of these designed photobooths, we’re able to satisfy your demands in the most various ways of their appearance.

Every Fotonaut can be easily connected to wi-fi network in it’s vicinity for just a simple software update. For sending photos to e-mail and sharing to social networks it’s necessary to subscribe to online program in which you’ll be able to use our servers and data storage.

You can send photos to e-mail or download them into the mobile app and share them across social networks with the second display, while your guests keep taking photos.

Fotonaut is one of the very few photobooths who offer live preview. This way people can see themselves right on the main screen and pose to look their best.

Inside of Fotonaut you can find large capacity sublimation printer with cartridge of 800 photos in 10 x 15 cm proportions. We’re talking about a mobile printer with one of the largest cartridges in the whole world, so you won’t have to worry about changing the cartridge several times during one evening and interrupting your guests and the fun of photo shooting.

You can upload all of your graphic into Fotonaut’s software which places itself ever the taken photo. It could be a logo, name of the event, date, product, simply put just about anything your graphic artist can create.

We thought about the best way to offer you this service, but in the end we came to a conclusion that sending backgrounds and props which can be made by the majority of printing offices in your city isn’t very economical. We’d be happy to advice you then, with which materials we print our backgrounds and how we make our props but in all regards it’s best if you contact the printing office in your city.

At the moment Fotonaut is able to communicate with your guests in 4 languages – english, german, russian and spanish. But don’t worry, with every Fotonaut sold we’re automatically adding languages, which you’ll need for your country.

We were wondering in which way we’ll go in the beginning. We’ve known many photobooths which use green screen, but couldn’t obviously reach the expectations we’ve had and requested from a premium photobooth. Until one day when everything changed as we developed our own keying technology which is close to perfection!

Not only videos. You can record boomerang and slow motion videos as well.

Naturally 🙂 You can easily choose this setting in the Fotonaut’s options menu.

Naturally. We live in the 21st centuary and taking this option away from your customers and guests would be a shame. Anyway they’ll receive a printed out photo from Instranaut, moving GIF can be immediately shared to social networks and send to e-mail.

We’re the official distributors of ink into Fotonaut’s printers. That’s why we can regularly deliver papers and ink to you with prices comparable to wholesale sell.

Naturally. All devices sold to company subjects come under standard legal one year warranty.

The warranty does not relate to this type of wear and tear, nonetheless don’t be shy to give us a call. We can send you almost any replacable part, so your Fotonaut looks still new even after a few years of use.

We’re shooting our guests in a half detail from their waist up so they become apparent in the photo. That’s why it cannot be expected to take a photo of a group of 30 people for example. Nevertheless with a little bit of effort we’re able to shoot groups of 10-15 people without a problem.

You can choose between 10 x 15 cm and 15 x 20 cm by standard. Still we recommend standard format of 10 x 15 cm in the absolute majority of the cases because it’s the most practical proportion for your guests and storage.